Privacy Policy

Effective date: January 1, 2025
Last updated: February 18, 2026

Premium Prowash LLC, also referred to as we, our, or us, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit premiumprowash.com and when you engage with our services.

1. Information we collect
We may collect the following types of information:

Personal information
Name
Email address
Phone number
Service address and billing address
Payment related information needed to process payments

Non personal information
Browser type and device information
Operating system
IP address
Pages viewed and basic website usage data
Information collected through cookies or similar technologies

2. How we use your information
We use information to:
Provide and manage our services
Respond to inquiries and customer support requests
Schedule services and send service updates
Send estimates, invoices, and payment communications
Process payments
Send promotional emails or texts only when you opt in. You can opt out at any time
Improve our website and customer experience
Help prevent fraud and misuse

3. Text messaging privacy
If you opt in to receive text messages from Premium Prowash, we may use your phone number to send appointment reminders, service updates, estimates, invoices, and customer support messages. Message and data rates may apply.
You can opt out at any time by replying STOP. Reply HELP for help.

We do not share, sell, or rent your phone number or SMS opt in information to third parties for their marketing purposes.

4. Information sharing and disclosure
We do not sell or rent your personal information. We may share information:
With service providers that help us operate the business, such as payment processors, website hosting providers, and communication tools
To comply with legal obligations, enforce our policies, or protect rights and safety
With your consent or at your direction

5. Cookies and tracking technologies
We use cookies or similar technologies to help the website function and to understand traffic and usage. You can manage cookie settings through your browser.

6. Data security
We use reasonable safeguards to protect your information. No method of transmission over the internet is 100 percent secure, and we cannot guarantee absolute security.

7. Your choices and rights
Depending on your location and applicable law, you may have rights to access, correct, or delete your personal information, or to object to certain processing.
To request changes or ask questions, contact kcarter@premiumprowash.com.

8. Third party links
Our website may include links to third party websites. We are not responsible for their content or privacy practices. Review their policies before sharing information.

9. Updates to this policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

10. Contact us
Premium Prowash LLC
Customer support and texting line: (317) 548-1414
Email: kcarter@premiumprowash.com
Mailing address: 8063 Madison Avenue #1222, Indianapolis, Indiana, United States